Monday, July 26, 2010

Reliance iCall VOIP Service is a Joke

Reliance communications is one of the largest telecommunication firm in India and the world. The name "Reliance" is enough for you to trust reliance icall. However, Users are mad at Reliance icall. Lets see why.

I have seen bunch of people almost everyday posting their bad experience with reliance icall VOIP service. Lets look at most of the common issues.

1) Call disconnection and call drop: Calls gets randomly disconnected or dropped at a few seconds or minutes.
2) Grey rate call quality when you can get ISD premium quality at same price with other VOIP networks
3) Zero Customer service. Once you deposit money in Reliance icall, consider that as donation.

I have seen users cribbing about Reliance icall for well over a year but did they improve their service? No, as if they just do care about the end users. I remember testing their dialer on Windows vista, it was freaking out because it was only tested on XP. Don't even try it on Windows 7.

In short, Reliance icall is not worth your money or time. Spend your money elsewhere. If you have any positive/negative feedback, post here and let everyone know.

Friday, July 9, 2010

www.Zingaya.com Zingaya Click to Call Virtual Private Number Service

There was once a time when Click to Call widgets were being introduced almost every day by new VOIP service providers and then it suddenly disappeared from the scene. Click to Call widgets are mostly consumed by Social networking sites like facebook and others who offer their users a way to communicate via Phone.

Besides the social networking use, Click to call widgets have been largely used in B2B model. However, Zingaya is different and it comes flaphone, one of the first flash based VOIP web phones to hit the market. Zingaya is a new webservice for click-to-call widgets. It has a lot of features which makes it very advanced in comparison with old flaphone callme subsystem: multiple lines support, UDP transport, echo cancellation, calls recording, voicemail and many others.

Zingaya is a paid service with some free features. Technically no click to call widgets are free (even though they claim) cause they charge you to make calls or terminate calls on your phone via web.

Zingaya offers 3 plans, one with calls to skype only is absolutely free. Zingaya Servers are installed in different parts of the world and new UDP-based protocol support reduces latency and provides with the best quality. Zingaya click to call Widget now can call up to 3 numbers simultaneously.

Zingaya is a killer service and worth trying out especially if you are building or operating enterprise b2b or shopping engine or even social networking.

Monday, July 5, 2010

Free Calls to USA with Google Voice and Gizmo

Lot of people emailed me lately saying they can't make free calls to USA anymore since most of the free calls providers pulled the plug on "Free calls to USA". However, One of our long time reader NYPhoneJacks shared an interesting and new method to make free calls to USA with google voice and Gizmo.

NyPhoneJacks explained why this new method is required since the old way of using Google Voice with SIP doesn't work anymore. The new method requires you to have 2 google voice accounts for this to work.

This should work with other SIP providers as well - as long as you have a DID that you can associate your Google Voice number with the first google voice account (this account is not going to be the one that appears on CID of outgoing calls, so if you already have a GV number that you want to use for the CID info use that as the other GV account, and make a new one for this) make your gizmo account a forwarding phone (or your sip provider with a free DID) add your second google voice number as a contact, so that you can easily go in to contacts and click the call button - choose the gizmo account (or your SIP provider from the drop down menu) it is best if this account is set to do not disturb, or set up so that click to call calls are sent straight to voice mail.

since you can not add a google voice number as a forwarding number, you will need to enter * then your pin number every time you access your second (main) google voice account. When you have access to your GV account, you can press 2 to make outgoing calls to the US and CAN for free.

Please try this method today and let us know if this works for you. NYPhoneJacks and I will be actively responding to your queries.