Reliance definitely has large footprint when it comes to telecommunication in India with large infrastructure to provide quality and cheap price. But before you bet your money on Reliance iCall, do read this review.
Reliance iCall was launched a while back with the Free International calls offer. We covered the story then and their services was a instant hit. However, after gaining the user base they stopped offering free international calls and started branding themselves as a cheap international call provider. However, its not simple to gain market share in this extremely competitive market. With companies like Airtel Call home , Betamax breaking the 1 cent per minute barrier, Reliance finally had to match the calling rates.
Relianceicall.com now offering 1 cent per minute to India, UK, USA, Israel, Taiwan, Denmark, Malaysia, Columbia and many more. Reliance claims that there are no further hidden charges such as connection fees or monthly usage fee etc. No Annual contract which is generally not found in this market anyways. In terms of voice clarity, Reliance should be able to offer good voice quality as they run their own E1 lines.
Reliance iCall must be used as a softphone and it doesn't officially reveal SIP settings. You may however try the following Reliance icall SIP settings:
SIP Proxy : 220.224.129.34:5060
user Id: reliance icall username
password : reliance icall password
Another drawback of using Reliance icall is lack of customer support. There is no way to reach their customer service representatives via phone which means if there are any issues with your payments or with reliance icall service, you will have to rely on the feedback form. We are not too sure how effective is feedback form which is totally hidden from the average users.
In our opinion, Reliance icall is not a bad choice to try. You can atleast expect good quality calls at cheaper rates. If you are currently using reliance icall, we would like to hear your opinion. Lets us your review/feedback on reliance icall.
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